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FAQs

PICKLEBALL STUDIO

What is Playkout?

Playkout is a 50-minute pickleball-inspired workout for all skill and fitness levels. It's a unique and innovative experience that combines pickleball cardio and weights training. Our methodology is designed to boost cardio, strength, and cognitive performance.

Do I need to be a good pickleball player to join a session?

Absolutely not. Playkout is designed for everyone, from pros to first timers. Whether you’re an experienced pickleball player or a racquet sport enthusiast, you’ll get the reps here to improve either your pickleball game or even tennis or padel shots (using a pickleball paddle). If you’re not into pickleball but you’re a fitness lover or a newbie, Playkout’s unique routine is for you. It’s a workout that doesn’t feel like one.

How does Playkout differ from other fitness studios and classes?

Playkout is a first-of-its-kind concept that merges sports with fitness, no ordinary cardio machines here, it's a custom designed pickleball fitness studio. Our unique approach leads to a higher calorie burn and quicker results compared to traditional fitness concepts because the focus here is hitting a ball and you won’t realize you’re working out, it’s fitness that feels like play!

What equipment do I need for a studio session?

You’ll need a pickleball paddle. Feel free to bring your own, or you can rent or buy one from our collection. Your first rental is on us! Additionally, consider wearing pickleball, tennis, or basketball shoes for optimal stability during your workout.

How early should I arrive for my class?

If it's your first time, please arrive 15 minutes early to allow time for a comprehensive circuit overview from our coaches. Doors close 5 minutes after the class starts. You can book a studio session directly on our app for iPhone, Android or on our website.

Do I need to bring a partner or team along to do the workout?

No. While it’s a team environment, the workout is individual. no need to worry about slowing someone down or being slowed down. You’re welcome to bring along your crew, but it’s not necessary.

SIMULATOR BOOKINGS

Why book a simulator?

Our players make simulator bookings on our app or website to practice their technique, accuracy, or simply to bash some balls after a long day at the office! Others book a simulator with friends for a unique social experience that’s active in nature because it’s fun to be around friends and in movement. Some book a private lesson with one of our pros to level up their game. To learn more private lessons, send us an email at hello@letsplaykout.com

How many people are allowed per simulator booking?

A single simulator allows up to 4 people. For larger parties, you’ll need to book two or more simulators. You can book a simulator directly on our app for iPhone, Android or on our website.

Can I split the check with my friends if we all used the simulator?

We have single transaction booking, where one person books the simulator, and others coordinate payment with the person who booked.

Do I need to bring my own equipment if I book a simulator?

You’re welcome to bring your own paddle, but you can rent or buy a paddle from our collection.

What happens if I’m late to my simulator booking?

If you are more than 15 minutes late, it will be considered a no-show and the time slot will be open for someone else to book. For more information, see our Terms of Service.

Can I book both a simulator and a fitness studio session on the same day?

Certainly. Have first a solid training session at the fitness studio, and then stay to perfect your technique at one of our simulators. Alternatively, you could arrive early to warm up by hitting some balls in our simulators, and then give it your all at a fitness studio session.

OTHER THINGS TO KNOW

Do I need to create an account to book?

Yes, you need to create an account here to book a studio session or simulator. Our platform is user-friendly, making account creation a breeze. You will need to check in at the counter upon arrival.

What are your rates?

For information on credit packages, memberships, and special offers, please visit our pricing page.

Is there a minimum age requirement?

Yes, for safety reasons, we do not allow children under the age of 15 in the studio. By using our Services, you assert that you are at least 15 years old. For users between 15 and 18, parental or guardian consent to the Terms and Service use is required. For more information, please consult our Terms of Service.

Do you offer childcare services?

No, we do not provide childcare services at the studio.

What is your return/cancellation policy?

Products purchased may be eligible for refund within 7 days after purchase with proof of purchase. Classes and memberships are non-refundable. Please note that failure to cancel a session 12 hours in advance, will result in a charge. For more information, please refer to our Terms of Service.

Can I have my phone/water with me while I'm at the studio/simulator?

No. Water and cellphones are considered a potential safety hazard. They must be stowed away at the lockers to avoid injuries or accidents.

Can I still participate if I am pregnant?

While Playkout encourages staying active during pregnancy, we strongly recommend discussing your fitness routine with your doctor, let them know that this is a high intensity workout. Every individual is unique, and it’s essential to make the best decision for your well-being. If you need to take things slower or modify exercises, just let your instructor know, we’re there to support you!

Can I book a private event?

Certainly. If you are looking to book a private event either for a birthday party, a corporate booking, or simply a private session with your friends, we would be happy to help you organize it. Please send an email to hello@letsplaykout.com

Will I be working out outdoors or indoors?

Our workouts are all indoors in a climate-controlled environment, no need to worry about unpredictable weather to get the best possible workout.